OpsLevel & incident.io: A More Complete Developer Portal

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Megan Dorcey

December 18, 2024

We’re excited to announce our new integration with incident.io, bringing smarter alert management and service detection directly into OpsLevel. This partnership ensures that your incident.io alerts are mapped, synced, and visible alongside your OpsLevel service catalog—with no service or component left behind.

Managing incidents and maintaining a complete service catalog are critical for engineering teams. With incident.io’s alert sources now available in OpsLevel:

Automatically detect and map services: Any unmatched incident.io alerts can be suggested as new services within OpsLevel, keeping your catalog complete and up to date.
Stay in sync: See real-time incident.io service statuses (Active, Triage, or Closed) reflected directly in OpsLevel.
Reduce manual work: No more guesswork or tedious manual mapping—incident.io alerts integrate seamlessly into your existing OpsLevel setup.

This integration is perfect for teams focused on visibility, incident response, and service maturity. Whether you’re mapping a new service or monitoring active incidents, the incident.io integration with OpsLevel ensures that your internal developer portal remains a trusted source of truth for the entire team.

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See the incident.io alert source within the Operations tab of each service. Click through to see details and history within incident.io from OpsLevel.

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How It Works

When enabled, the incident.io integration will:

Listen for alerts from incident.io services.
Match or suggest new services to keep your OpsLevel catalog complete.
Sync status updates to ensure teams always know which services are OK, in Triage, or in an Alert state.

Get Started With The incident.io Integration

If you’re already using incident.io and OpsLevel, head to the integrations settings to get connected. Not yet using OpsLevel? Request a demo to see how we can help you bring order to your services.

With incident.io and OpsLevel working together, your team gets better visibility, smarter alerts, and a more accurate service catalog.

To see the rest of our integrations, including other alert sources, check out the integrations page.

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