Life at OpsLevel

Our business is growing. Fiscal Q1 is almost wrapped, and it’s been a doozy: after closing our Series A our revenue is growing quickly, and we’ve been able to bring on a ton of new awesome customers–like OpenTable, BigPanda, Fastly, Adobe, and more.

Over the last week, the team at OpsLevel completed its largest HackDay ever. OpsLevelers demoed 15 different projects, spanning everything from our infrastructure and CI/CD pipelines to our Applicant Tracking System and assets for acquiring and onboarding customers. Even our CEO carved out time to write some code–though he admitted his UI was lacking.

Over the last few months at OpsLevel, we’ve changed how we tell interview candidates we’re not moving forward. Instead of a templated response, we now provide specific and actionable feedback for each candidate about where they fell short in our interview process and how they can improve. The results have been spectacular.

Last summer, our team gathered in the woodland heart of Parry Sound, Ontario for the inaugural OpsLevel HackDay. For 24 hours, participants were given total creative freedom while being tasked with creating a demo-able, team-based project. Skills were sharpened, bonds were strengthened, and marshmallows were roasted - it was a blast.

Pranav Krishnan is a Computer Science student at the University of Waterloo. I first started working at OpsLevel in May 2019 and it was my first ever co-op experience. I was extremely nervous, with no clue what to expect. Fast forward almost a year later and I find myself struggling with the idea of leaving this company behind.

OpsLevel is a great place to work. I love the product, the values…the snacks, but most importantly, the people. Our team isn’t large, but our size makes us extremely tightly knit. We eat lunch together, play lunchtime foosball, chat about things like kids and mortgage rates, and play after work video games (mostly Rocket League) almost every day.

OpsLevel just completed its inaugural HackDays and company getaway. We all piled into a few cars and drove up to a beautiful cottage near Parry Sound, Ontario. Surrounded by some of Canada’s best scenery of trees, lakes, and trails, we first set about for 24 hours of programming. Given our geography, we thought about calling the event “Hack the North”, but that name is taken, so “OpsLevel HackDays” it is.

Hey friends, Thank you all for the feedback you’ve provided so far. We’ve actioned a lot of the items you’ve given us. Here’s a list of recent changes in this last week: On the Services index page, you can filter by Owner. Filter is stored in the query string so you can share these URLs. You can create a new team inline while creating a new service. This speeds up setting up new services that don’t have associated teams defined yet. UX issue: some users inadvertently logged out because they engaged the profile menu in the top right by hovering over it. We’ve changed the affordance to require a click instead of a hover. UX improvements around inviting users: After inviting a new user, we now clear out the name/email text boxes. Validations don’t scream at you while you type (edited)